Thank you for choosing our magical service. Since our products (AI-generated fairy tales) are personalized and created individually for your child, please read our refund policy carefully:

Personalized Products Our fairy tales are created based on the data you provide (name, interests, etc.). We do not offer refunds for errors made by the customer (e.g., misspelling a name). However, minor corrections (2-3 letters in a name) can be requested within 12 hours of placing the order.
Digital Products (PDF Version) Digital products are considered "used" from the moment they are generated and the download link is sent. Once the AI completes the story and the file is delivered, the purchase is non-refundable.
Printed Books If you ordered a physical book and it arrives damaged from shipping or has a printing defect, we will either provide a replacement copy free of charge or issue a full refund. You must notify us of any damage within 24 hours of receipt by providing photo evidence via our Facebook page or email: refund@tail.ge.
Content and Style Refunds are not issued based on subjective preferences regarding the story’s style or plot. AI-generated text is a unique and creative interpretation of the data you provided.
Contact Us For any questions or concerns, please message us on our Facebook page or contact us at refund@tail.ge. We review every case individually to ensure our customers remain happy and satisfied.

Refund Policy